Now Hiring

Office Manager (Part-Time / Full-Time)

📍 Location: The Family Birth Center of Naples – 2930 Immokalee Rd, Naples, FL
📅 Schedule: 3–5 days/week Monday/Wednesday/Friday
✅ In-Person Only

About the Role

We’re seeking a reliable, compassionate, and highly organized Office Manager to join our team. You’ll support both patient-facing and behind-the-scenes operations — from scheduling and documentation to compliance tracking, billing coordination, and vendor communication.

This is a high-impact position in a warm, family-centered care environment. If you’re tech-savvy, detail-oriented, and comfortable juggling multiple responsibilities, we’d love to hear from you.

📧 To apply, click here to send your resume and cover letter. You don’t need to meet every requirement — we’ll train you!

Key Responsibilities

Patient & Front Desk Support

  • Answer and route phone calls professionally

  • Greet and check in patients and visitors

  • Schedule appointments, tours, and follow-ups

  • Send welcome emails and educational materials

  • Answer patient questions, including financial and billing inquiries

Operations & Compliance

  • Organize and document quarterly staff meetings

  • Track and coordinate inspections (fire, electrical, extinguishers)

  • Maintain employee handbook and track staff certifications

  • Coordinate facility repairs and vendor access

  • Update policies and procedures with clinical leadership

  • Maintain contracts (consulting OB, malpractice, CAQH)

Billing & Insurance Support

  • Liaise with third-party biller

  • Verify insurance benefits and eligibility

  • Submit and appeal claims as needed

  • Maintain accurate payment schedules and contracts

  • Assist with insurance contract negotiation and documentation

Technology & Systems

  • Use Microsoft 365 daily (Outlook, Word, Excel, Teams, SharePoint)

  • Perform light IT troubleshooting (printers, Wi-Fi, logins)

Qualifications

  • Strong reliability and consistent attendance

  • Excellent written and verbal communication skills

  • Organized and proactive, able to manage multiple tasks

  • Proficient in Microsoft 365 (especially Outlook, Excel, Word)

  • Comfortable with light IT troubleshooting

  • Previous experience in medical office admin or customer service is a plus

  • Passion for maternal health and birth center values is a bonus

Why Join Us?

The Family Birth Center of Naples is a freestanding birth center dedicated to holistic, low-intervention maternity care in a warm, home-like environment. You’ll be part of a mission-driven, collaborative team where your work directly supports families and makes a daily impact.

We offer a respectful, flexible workplace with a paid lunch break and opportunities for growth.